Shipping & Returns

For Pickup and returns directly to Crush Store
 

How can I select the option of picking up my order at the store?

When you are ready to make your online purchase, enter "Store Pickup" in the Coupon Code field.

Shipping costs will be waived for your "Store Pickup" order.

 

What are the Crush pickup and return options?

If you are a local customer, you now have the option for your convenience to pick up or return any of your online order at our Crush

Store - Sunday through Saturday during our regular store hours. Please call for confirmation or any questions (949) 675-3303

 

If I make an online purchase, when can I pick up my order?

If you order online before 2 P.M (Pacific time), your order will be ready for pickup on that same day as long as it is in stock. Once

your order is ready, you will be sent an email confirming that your order has been fulfilled and is ready for pickup. 

 

Can I make a return at the store?

Yes! If you are a local customer and you are unhappy with your purchase, you can return it to our  store on Balboa Island

What is the address of the store?

317 Marine Avenue

Balboa Island, CA 92662

 

Can I try on my order after I receive it at the store?

Of course!  

 

Can I make a transaction at the store?
Absolutely! We would love to have you try on and shop around, as we carry many more items in the physical store and would love to
have you as a customer!


Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We will include a postage paid return shipping label for your convenience. Please feel free to call with any questions or concerns to assist you with your exchange or return.

You should expect to receive your refund within a few days of receipt of your return. 

Shipping


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.